Any number of things could go wrong -- software incompatibility, outdated hardware, and, my greatest fear, the limited knowledge base of the idiot at the keyboard.
I proceeded with caution.
Insert installation CD, follow directions.
Sure, it sounds easy, but the CD drive has to be coaxed into functioning, like a car that’s reluctant to start on a cold morning.
The software progressed through its sequence until it began scolding me in red:
Check the connections!
When that didn’t resolve anything, I followed the directions to install a UBC connection instead of ether net.
That didn’t work either.
I stopped for a lunch break before making the dreaded phone call to tech support.
To my great relief, instead of wandering in voicemail hell I was connected with a human; not only was she technologically adept, she had a sense of humor.
I had failed to turn the modem on.
Groan. I had been trying to be so left-brain, reading the instructional brochure instead of just winging my way through the set-up. The last two modems I’ve worked with did not have this type of on/off mechanism tucked into the back. The instructions said nothing about turning on anything.
Apparently some of the company’s modems have an on/off switch, and others do not. I suspect a conspiracy against the technologically inept.
I still have to sort through some of the mess I have created, redundant and competing security packages, an office adrift in plastic bags and twist-ties, but for now, we have internet access.
Maybe next week I'll make the switch to New Blogger?

